At GSS Technologies, we understand that sometimes plans change. This Cancellation Policy explains the terms under which you can cancel your order and how we handle cancellations.
1. Order Cancellations by Customer
- Orders can be cancelled within 24 hours of placing the order, provided they have not yet been shipped.
- To request a cancellation, contact us immediately at support@sfwebservice.com or call +91 9650083322 with your order details.
- If the order has already been processed or shipped, it cannot be cancelled. In such cases, you may request a return after delivery, as per our Return Policy.
2. Order Cancellations by GSS Technologies
We reserve the right to cancel an order under the following circumstances:
- Product is out of stock or discontinued
- Payment not received or payment authorization failure
- Incorrect pricing or technical errors on the website
- Incomplete or invalid customer information provided
If we cancel your order, you will be notified promptly and issued a full refund (if applicable) to your original payment method.
3. Refund for Cancelled Orders
- If your order is successfully cancelled before shipment, a full refund will be issued within 7–10 business days.
- If the cancellation request is made after dispatch, shipping charges may be deducted, and the balance will be refunded as per our Refund Policy.
4. Contact Us
For any questions regarding cancellations, please contact us:
📍 GSS Technologies, Greater Noida, Uttar Pradesh
📞 +91 9650083322
📧 support@sfwebservice.com