At GSS Technologies, we are committed to delivering your orders safely and on time. This Shipping Policy outlines the terms and conditions regarding the processing and delivery of products purchased from us.
1. Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- In case of any delays, customers will be notified promptly.
2. Shipping Methods & Timelines
- We ship through trusted courier and logistics partners.
- Standard delivery timelines within India: 5–10 business days (may vary based on location).
- For bulk/industrial orders, delivery timelines will be communicated at the time of order confirmation.
3. Shipping Charges
- Shipping charges are calculated based on order weight, size, and destination.
- Any applicable charges will be displayed at checkout before final payment.
- Free shipping may be offered on select orders, promotions, or bulk purchases.
4. Tracking Orders
- Once your order is dispatched, a tracking number and courier details will be shared via email/phone.
- Customers can track the status of their shipment through the courier partner’s website or link provided.
5. Delivery Policy
- Please ensure the shipping address and contact details provided are accurate and complete.
- Deliveries will be made during standard business hours.
- If the package is undeliverable due to incorrect information or absence of the recipient, re-delivery charges may apply.
6. International Shipping
- Currently, we primarily serve customers within India.
- For international orders, please contact us directly at support@sfwebservice.com to discuss availability, charges, and timelines.
7. Damaged or Missing Items
- Customers are requested to check the package upon delivery.
- In case of damage, tampering, or missing items, please notify us within 48 hours with photos/videos of the package.
- We will work with our logistics partner to resolve the issue promptly.
8. Contact Us
For any shipping-related queries, please reach out to us:
📍 GSS Technologies, Greater Noida, Uttar Pradesh
📞 +91 9650083322
📧 support@sfwebservice.com
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